Theatre Kidz Field Trip FAQs

Theatre Kidz Field Trip FAQs

How do we reserve seats for our field trip?
  • Go to the Connecting Kidz page at chandlercenter.org and fill out the reservation form here.

    OR

  • Print this form and mail to:
    Chandler Center for the Arts
    Attn:Theatre Kidz
    250 North Arizona Avenue
    Chandler, AZ 85225

  • Filling out the reservation form does not guarantee seats. Once your reservation is approved you will be contacted for processing and payment.
How do we pay for our field trip?
  • Chandler Center for the Arts accepts checks, money orders, credit card payments or purchase orders.
  • Each field trip should be paid for in a single payment (unless the school or district requires that chaperones be paid for in a separate check).
  • All checks, money orders, or purchase orders need to be sent to:
    Chandler Center for the Arts
    Attn: Theatre Kidz Payment
    250 North Arizona Avenue
    Chandler, AZ 85225.
    Credit card payments may be made by phone by calling at 480-782-2683.  Payments are not accepted in person.
  • All sales are final and there are no refunds or credits after payment has been made.
When is payment due?

Payment or a purchase order is due four (4) weeks before the date of your field trip unless other arrangements have been made with Chandler Center for the Arts

Do you accept purchase orders?

Chandler Center for the Arts does accept purchase orders. A copy of the purchase order should be mailed or faxed to our office no later than four (4) weeks before the date of your field trip.

What if we need to change the number of people attending our field trip?

All changes in group size need to be made no later than four weeks before the date of your field trip by the contact person who made the initial reservation. After this date you are responsible for payment for all seats reserved. Be aware that many shows sell out and there may not be additional seats available after the time of your initial booking.

Why do we have to pay for students who are absent?

Once you have paid for a certain numbers of seats, those seats are reserved for your group and cannot be sold to anyone else.

Do you offer grants or reduced prices for Title I schools?

Limited scholarships are available for Title 1 schools. Contact TJ Dyer @ 480-782-2693 or Email.

When should we arrive for our scheduled performance?

We ask that groups arrive no later than 20 minutes prior to show time. It takes several minutes for groups to get off the bus and get seated in the theater. With two shows per day, we are unable to delay the start of the show for groups who arrive late. Please note that seating generally begins 20-30 minutes before show time.

What is the address of the theater?

The Chandler Center for the Arts is located at:
250 North Arizona Avenue
Chandler, AZ 85225

Directions are available at http://chandlercenter.org/visitor-info/directions.html

Where should we park?

After dropping off students, bus drivers will be given instructions about where to park for the duration of the performance. Vans and private vehicles will park in the Chandler Center for the Arts parking lot, in un-numbered spots.  Parking is free of charge.

What will happen when we arrive at the theater?

If you arrive by bus, your bus will be greeted by a staff member or volunteer from the theater. They will give instructions to the group as to where they should line up, and they will also provide parking information to the bus driver. Once your group has lined up, the House Manager will greet you and assign an usher(s) to take you to your seats. The ushers are volunteers who donate their time to make it possible for Chandler Center for the Arts to be available to school audiences. The ushers will instruct your group to fill in every seat in your designated area. If your group is traveling by private vehicle, you will park in any un-numbered spot and proceed to the theater where you will be greeted by a staff member and told where to line up.

Where will we be seated?

The House Manager will create a seating plan to provide all groups the best view possible, taking into account the group size, age of the students, special needs in the group, and the adult-to-student ratio. Seating plans are made the day of the show, so the Chandler Center for the Arts cannot tell a group where they'll be seated prior to arrival.

What is the climate inside the theater?

Theaters are often heavily air-conditioned to compensate for hot stage lights. Please encourage students and chaperones to dress appropriately.

What age are Chandler Center for the Arts productions appropriate for?

The Chandler Center for the Arts Web site and brochure offer age guidelines for each of our shows. Children must be 3 or older to be allowed in the theater. Parents who bring babies or toddlers will be asked to remain in the lobby throughout the show.

Can we bring snacks or water into the theater?

Food, gum and beverages, are not allowed inside the theater, so please leave all consumables at school or on your bus. Each theater has a drinking fountain available.

Where can we take photographs?

There is no photography or videotaping allowed in the theater, so please save your pictures for the lobby or outside the theater.

Can family members purchase individual tickets to attend field trip performances?

There are no individual ticket sales for field trip shows. Anyone attending must be part of a group that has made advance reservations. Only the designated contact person who made the original reservation may make changes to the number attending.

Can we eat lunch at the theater?

Groups are also welcome to eat lunch on the grounds of the Chandler Center for the Arts.  Please contact TJ Dyer @ 480-782-2693 to arrange for this.

For more information please contact:

Chandler Center for the Arts
250 North Arizona Avenue
Chandler, AZ 85225
Phone: 480-782-2683
Fax: 480-782-2684

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