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Updates and Information for Our Patrons related to COVID-19

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Chandler Center for the Arts General Attendance Policy

For all performances, we encourage all patrons (regardless of vaccination status) to wear a well-fitting mask over their nose and mouth while inside the building. Masking has allowed us to be open to the public while keeping our patrons, volunteers, and staff safe. If you forget your mask when attending an event, not to worry, we have one for you.

We also encourage everyone who is able to receive a COVID-19 vaccine to do so to protect themselves and their communities.

We have implemented heightened cleaning and disinfection practices for all public and backstage spaces. Hand-sanitizing stations are available throughout the building.

Please stay home if you are feeling ill, if you have been in close contact with someone who has tested positive for COVID-19, or if you are awaiting COVID-19 test results. If you are unable to make a performance, please contact our box office and we will work with you on your options.

We will email ticketholders directly with additional details if a show is postponed or cancelled. If the show is cancelled, all tickets will be automatically refunded. Refunds may take up to 30 days to process. If a show is postponed, tickets will be valid for the new date. If you are unable to attend the new date, you may contact the box office to inquire about your options.

If you receive a refund on your performance, we ask that you consider converting your funds to a gift card or making a tax-deductible donation to Chandler Center for the Arts.

 

Some Performances May Vary from the Attendance Policy Above

As we navigate the return to live performances, Chandler Center for the Arts may have additional policies that apply on a show-by-show basis and are subject to change.

These additional policies will be noted on the web page for your specific event on the CCA website, as well as be included in the WHAT TO KNOW BEFORE YOU GO email that will be sent to all ticket holders prior to the performance.

For questions, please contact the CCA box office via phone at 480-782-2680 or email at boxoffice@chandlercenter.org.

Patrons can also visit our Health Check FAQs.

 

Updated: Monday, November 8, 2021 @ 11:45 a.m.