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Updates and Information for Our Patrons

Updates and Information for Our Patrons related to COVID-19


As a community space, we consider the health and well-being of our patrons, artists, volunteers and employees our highest priority surrounding the outbreak of the novel coronavirus (COVID-19).  Information regarding the City’s response to COVID-19 is available at  


Beginning April 23, 2021,  members of the 2021/2022 Season will have exclusive access to purchase tickets for performances announced that day, with tickets going on sale to the general public on May 10. We anticipate adding shows to the season as artists are confirmed.


For the convenience of our patrons, regular box office hours at the CCA have resumed, with representatives available to serve you over the phone, via email or in-person, Monday through Friday, 10 a.m. – 5 p.m. and Saturday, 12 p.m. – 5p.m.


We will continue to monitor updates daily and follow the guidance of the CDC and local health authorities, communicating any changes to future performances. We will email ticketholders directly with additional details if a show is postponed or cancelled.  Refunds issued on cancelled shows may take up to 30 days to process. 


If you receive a refund on your performance, we would ask that you consider making a tax-deductible donation to the Chandler Center for the Arts. To donate your ticket(s) as a tax-deductible gift to Chandler Cultural Foundation, please contact the box office. 



 For questions, please contact the CCA box office via phone at 480-782-2680 or email at


For additional patron information: 
Ticketmaster has created a Help Center to provide patrons with guidance about what to do in case an event is cancelled or being rescheduled. 

CCA Box Office Frequently Asked Questions

Thank you for your patience and loyal patronage. 

Updated: Saturday, June 12, 2021 @ 10:31 a.m.