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Box Office FAQs

All the answers for your most Frequently Asked Questions.
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  2. Box Office FAQs

Box Office FAQs

As we navigate the return to live performances, Chandler Center for the Arts may have additional policies that apply on a show-by-show basis and are subject to change.

These additional policies will be noted on the web page for your specific event on the CCA website, as well as be included in the WHAT TO KNOW BEFORE YOU GO email that will be sent to all ticket holders prior to the performance. 

For questions, please contact the CCA box office via phone at 480-782-2680 or email at boxoffice@chandlercenter.org. Patrons can also visit our Health Check FAQs. 

 

Yes, there is a $4 service charge per ticket when purchasing tickets through the box office. There is a $6 service charge per ticket when purchasing through Ticketmaster. Additional fees may apply.

Yes, there is a $3 mailing fee per order. We can always text tickets to you for free.

Yes!

 If you purchased tickets on Ticketmaster.com, sign into your Ticketmaster Account using your email and password that you used to purchase the tickets. 

If you purchased tickets from the CCA Box Office or CCA Website, sign into your CCA Account using your email and password that you used to purchase tickets.

You can even save your tickets to your Google/Apple Wallet.

Will call opens up one hour prior to showtime.

Tickets make great gifts! You can always give your tickets to a family member or friend. We have a strict no refunds policy. However, if your selected performance is playing on other dates, you may be able to exchange for another performance date.

The Main Stage Theatre holds up to 1508; the Hal Bogle Theatre holds up to 346 and the Recital Hall holds up to 246.  Click here to see seating maps for our theatres.

If an event is canceled, your tickets will be automatically refunded. If the event is rescheduled, tickets will be honored for the rescheduled date. If you are unable to attend the new date, you may contact the box office for a refund. 

This varies by show. Most performances, everyone needs a ticket including infants. Please contact the box office to find out if infants need a ticket for a particular show.

Yes, we sell gift cards. Gift cards can be purchased online, over the phone or at the box office. Gift cards are valid on Tickets and Concessions.

We have a full event calendar available Here...

Tickets can be purchased in three ways:

  1. Online at Ticketmaster
  2. In person at 250 N. Arizona Ave., Chandler, AZ 85225
  3. By phone at 480-782-2680

Forms of payment include: VISA, Mastercard, Discover, American Express, cash or check
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