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PART-TIME ASSISTANT HOUSE MANAGER

 

Reports To:        Patron Services Coordinator
 

This position is a part-time, non-benefited position with no set hours.  Primary work functions happen on Friday evenings, Saturdays and Sundays. Under direction of the Patron Services Coordinator, this position assists the House Manager & Patron Services Coordinator during events at the Chandler Center for the Arts.  The Assistant House Manager is responsible for monitoring and assisting with overseeing front of house activities during events.  The Assistant House Manager must be able to work well with paid staff and volunteers to ensure smooth operation of front of house and outstanding customer service to patrons at Chandler Center for the Arts.  

 

Minimum Qualifications Required

  • Able to stand for long periods of time
  • Willing to work long hours if needed

 

Preferred/Desirable Qualifications

  • Six months or more of customer service and/or event experience
  • High school diploma or GED
  • Effective written and verbal communication skills
  • Basic knowledge of Front of House operations for performing arts venues
  • Familiarity with Volunteer Management software (Volgistics)
  • Ability to set priorities, remain calm and handle possible emergency situations
  • Effectively present information to a wide variety of contacts including patrons, artists, media, etc.

 

Essential Duties and Responsibilities 

  • Supervises approximately 20-40 volunteers at performances and events
  • Coordinates show requirements with Patron Services Coordinator and House Manager
  • Responsible for preparing house reports, incident and accident reports and volunteer orientations
  • Monitors theatre, lobbies and restrooms in case of emergency situations, handles questions, comments and complaints that may occur during the pre-show, performance, intermission and post-show    
  • Ability to learn and train others on theatre seating and scanning procedures
  • Excellent customer service skills and positive attitude
  • Maintains high standards for interacting with patrons, staff and volunteers
  • Other duties as assigned

 

Please submit a resume by email:
Sai Powers
Patron Services Coordinator
Chandler Center for the Arts
sai.powers@chandleraz.gov
 

 

PART-TIME CUSTODIAL ASSISTANT


This position is a part-time, non-benefited position with no set hours.  The Custodial Assistant will be asked to work primarily on Fridays, Saturdays and Sundays but not limited to weekends. The Custodial Assistant may also be called to fill in during the week. Hours may change during the time of service to meet the demands of the events.  Under the direction of the Front of House Coordinator, the Custodial Assistant will report to the  Lead Custodian during events at the Chandler Center for the Arts.  The Custodial Assistant is responsible for cleaning and helping to maintain the facility before, during and after events.  The Custodial Assistant must be able to work well with paid staff, volunteers and clients to ensure the smooth operation of all events.

 

Minimum Qualifications Required

  • Able to stand for long periods of time
  • Willing to work long hours if needed
  • Ability to lift 50 pounds or more
  • Prompt, reliable and dependable

 

Preferred/Desirable Qualifications

  • Six months or more of custodial and event set up experience
  • High school diploma or GED
  • Effective communication skills including interpreting written instructions
  • Ability to clean and maintain theaters, backstage spaces, offices, gallery and outdoor areas

 

Essential Duties and Responsibilities

  • Cleans theaters, backstage spaces, offices and gallery
  • Works with cleaning fluids and chemicals using normal protective equipment
  • Uses machinery such as carpet cleaners and floor scrubbers
  • Coordinates with other custodians and staff regarding set up and tasks for events
  • Responsible for maintaining cleanliness of lobby and restrooms during events
  • Monitors theaters, lobbies and restrooms during the pre-show, performance, intermission and post-show     
  • Ability to learn and explain to others lobby set ups and theater cleaning procedures
  • Excellent customer service skills and positive attitude
  • Maintains high standards for interacting with patrons, staff and volunteers
  • Other duties as assigned

 

Please submit a résumé, with your contact information, by email to:

Sai Powers
Patron  Services Coordinator
Chandler Center for the Arts
sai.powers@chandleraz.gov

 

 


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