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Chandler Center for the Arts
Job Description-Part Time

 
 
Title:                            Assistant House Manager
Reports To:                 Patron Services Coordinator
Pay Range:                 $14-16/hour

 
This position is a part-time, non-benefited position with no set hours.   Primary work functions happen on Friday evenings, Saturdays, and Sundays. Under the direction of the Patron Services Coordinator, this position assists the House Manager & Patron Services Coordinator during events at the Chandler Center for the Arts.  The Assistant House Manager is responsible for monitoring and assisting with overseeing front-of-house activities during events.  The Assistant House Manager must be able to work well with staff and volunteers to ensure smooth operation of front of house and outstanding customer service to patrons at Chandler Center for the Arts.   

 Minimum Qualifications Required
•    Able to stand for long periods of time
•    Willing to work long hours if needed
 
Preferred/Desirable Qualifications
•    Six months or more of customer service and/or event experience
•    High school diploma or GED
•    Effective written and verbal communication skills
•    Basic knowledge of Front of House operations for performing arts venues
•    Familiarity with Volunteer Management software (Volgistics)
•    Ability to set priorities, remain calm and handle possible emergency situations
•    Effectively present information to a wide variety of contacts including patrons, artists, media, etc.
 
Essential Duties and Responsibilities 
•    Supervises approximately 20-40 volunteers at performances and events
•    Coordinates show requirements using a checklist with Patron Services Coordinator and House Manager
•    Responsible for preparing house reports, incident and accident reports, and volunteer orientations
•    Monitors theatre, lobbies, and restrooms in case of emergency situations handle questions, comments, and complaints that may occur during the pre-show, performance, intermission and post-show  
•    Ability to learn and train others on theatre seating and scanning procedures
•    Excellent customer service skills and positive attitude
•    Maintains high standards for interacting with patrons, staff, and volunteers
•    Other duties as assigned
 ________________________________________________________________________________________________________________________________
 
Title:                            Custodial Assistant
Reports To:                  Lead Custodian
Pay Range:                  $13.50 - $15.50 an hour

 
This position is a part-time, non-benefited position with no set hours. 
 
Primary work functions happen on Friday evenings, Saturdays, and Sundays with some weekdays and weekday evenings based on event needs. 
 
Reporting to the Patron Services Coordinator and with directions from the Lead Custodian, this position assists other custodians during events at the Chandler Center for the Arts. The Custodial Assistant is responsible for cleaning and maintaining the facility during events and before and after events. The Custodial Assistant must be able to work well with paid staff, volunteers, and clients to ensure the smooth operation of all events.

 Minimum Qualifications Required: 
•    Able to stand for long periods of time
•    Willing to work long hours if needed 
•    Ability to lift 50 pounds or more.

 Preferred/Desirable Qualifications: 
•    Prefer some custodial and event set up experience
•    High school diploma or GED
•    Effective communication skills including interpreting written instructions 
•    Ability to clean and maintain theaters, backstage spaces, offices, gallery, and outdoor areas.

 Essential Duties and Responsibilities: 
•    Cleans theaters, backstage spaces, offices, and gallery, works with cleaning fluids and chemicals using normal protective equipment, uses machinery such as vacuum cleaners and floor scrubbers, coordinates with other custodians and staff regarding set up and tasks for events, 
•    Responsible for maintaining the cleanliness of lobby and restrooms during events and stocking restrooms, monitors theaters, lobbies, and restrooms during the pre-show, performance, intermission and post-show, 
•    Ability to learn and explain to others lobby setups and theater cleaning procedures,
•    Excellent customer service skills and positive attitude, 

Please submit a resume by email:
Sai Powers
Patron Services Coordinator
Chandler Center for the Arts
sai.powers@chandleraz.gov
 

 

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